Alex Hynes

Alex Hynes was appointed Director General Rail Services Group in the Department for Transport ( DfT ) on 1 April 2024. Alex is an experienced transport professional with over 25 years of industry experience and a proven track record of delivering rail improvement and investment programmes. Prior to joining DfT , Alex was the Managing Director of Scotland’s Railway for nearly 7 years, where he led the delivery of Scotland’s Railway through the ScotRail Alliance, a unique and industry-leading partnership between ScotRail Trains Ltd and Network Rail Scotland. Before joining Scotland’s Railway, Alex was Managing Director of the Northern rail franchise for 3 and a half years, where he successfully delivered their best-ever customer satisfaction scores as well as record levels of employee engagement. Having spent his early career as a consultant for Halcrow Fox, Alex worked at the Office of the Rail Regulator before joining the Go-Ahead Group in 2005 as Strategic Planning Manager and, in 2007, as Commercial Director at London Midland, and finally, as Managing Director – Rail Development. Alex is a Fellow of the Chartered Institute of Logistics and Transport, a Fellow of the Permanent Way Institution and a member and former Chair of the Chartered Institution of Railway Operators. He is a former Rail Business Awards Industry Leader of the Year.